Are you compassionate about animals and have a desire to speak for those who cannot? For over 100 years, the Dumb Friends League has been working to end pet homelessness and animal suffering by providing a strong and steadfast voice for those who cannot speak for themselves. As the largest community-based animal welfare organization in the region, we care for more than 20,000 homeless pets and horses each year at our four facilities and are a national model in animal welfare. If you work well with people too, join our team and help us provide that voice.
Purpose of Position: Assist veterinarians and veterinary technicians in providing medical care and treatment for animals, and exceptional customer service to patrons.
Assist in the performance of medical and surgical procedures.
Assist with exam room appointments.
Assist with animal handling and restraint.
Assist with educating patrons on discharge and after-care instructions.
Fill client prescriptions and maintain drug logs as required.
Clean, disinfect, and maintain surgical and medical areas.
Maintain medical equipment and supplies.
Perform data entry to update and maintain animal records.
Contribute to and lead initiatives to improve processes and procedures.
People are the key to fulfilling our mission. Making internal and external patrons and their needs a primary focus is expected in all situations. This position interacts with and collaborates with employees at all levels of the organization. Communication occurs through face to face, telephone, and electronic interactions and may also include contact with League business partners. Communication and contact must be clear, understandable, cooperative, professional and respectful in all circumstances. Employees are expected to actively support a positive team environment, directly address conflict, and appropriately express concerns.
Competencies are work behaviors and expectations necessary for successful job performance. They encompass knowledge, skills, abilities, attitudes, and actions.
Organizational competencies apply to all jobs at the League; position competencies are specific to this position.
Attention to Detail
High School or better in General.
• High school diploma or equivalent
• Professional experience in working with animals
• Proficiency in Microsoft Office programs
• Strong desire to serve under resourced communities with respect and compassion
• Experience working in a veterinary clinic or similar environment
• Customer service experience
• Working knowledge of current veterinary practices
• Veterinary assistant certification