Oasis Veterinary Hospital is a rapidly growing, multi-doctor, AAHA-Accredited practice. We are seeking an experienced veterinary professional to join our leadership team as Hospital Manager. The Hospital Manager will work with the Medical Director, Business Manager and technical staff supervisors to ensure a smooth operation, while maintaining a hospital culture based on high quality patient care and excellent customer service. Responsibilities
Supervises the support staff in all departments, including direct oversight of front office staff as well as working with lead tech to supervise technical staff.
Manage schedules for technical and administrative staff in coordination with DVM schedule.
Participate in candidate sourcing, interviewing, and selection.
Orients and trains new staff to the hospital and duties.
Reviews work performance of direct reports, constructively delivers feedback, resolves routine personnel issues and conducts timely performance appraisals.
Ensure that all support staff are adequately trained and performing competently. Identify any performance issues and lead training efforts to resolve.
Order and maintain appropriate inventory levels.
Ensure that all equipment maintenance is performed appropriately and on schedule.
Ensure staff compliance with all hospital protocols (performance, safety, regulatory).
The qualified candidate with have demonstrated:
Excellent leadership skills.
Strong time, personnel, and project management skills.
Excellent judgement and problem-solving skills
Excellent verbal and written communication skills at all levels.
Human resources experience, including determining requirements, selection, training, discipline and termination.