Summary: The technical nurse performs medical tasks under the supervision of a licensed veterinarian to help diagnose and treat the illnesses and injuries of animals. The In-patient Nurse (IPN) and Out-Patient Nurse (OPN) are additionally expected to receive direction from the Lead Nurse and Duty Manager. Hawthorne Animal Hospital currently works in a model in which each OPN and IPN are assigned to a veterinarian and specific patients for the day.
Typical Tasks: The IPN shall be responsible for, but is not limited to the following:
a. Restrains animals in order to effectively perform healthcare tasks such as draw blood and place intravenous catheters
b. Assists and performs blood draws, fecals, cystos, and so forth for examination and analysis
c. Prepares and labels samples for laboratory testing, and runs all in house lab work
d. Conducts phone calls to alert clients of labwork results under instruction from DVM, and do calls after discharge to check on patients
e. Have knowledge of common bloodwork tests (i.e. fasting, how many hours post medication, what tests are for, etc.)
2. Surgical and Dental
a. Cleans and sterilize equipment and materials to ensure safe use for patients
b. Sets up surgery room to ensure it is prepared once the veterinarian and patient are ready for the procedure
c. Prepares animals for surgery (TPR’s, IV’s, IUC’s etc.)
d. Assists with surgical and dental procedures in order to support the veterinarians throughout the procedures
e. Monitors animals during procedures (anesthesia level, vitals, etc.) to ensure their safety (monitors anesthesia)
f. Recovers pets post operation to ensure they come out of procedure successfully
g. Cleans surgical and dental rooms to maintain health and safety regulations for a hospital healthcare facility
h. Administers emergency first aid to animals in critical situations, and triages patients
3. Examination and Treatment
a. Overall, get familiarized with your patients in order to know if they are improving or declining and what the goals are for the day and update DVM’s and also patient advocates
b. Administers first aid to animals in critical situations and triage
c. Prepares and administers medications, vaccines, and other various treatments as directed by veterinarians
d. Assists OPN’s with ear cleaning, nail trims, anal gland expressions, wound care, subcutaneous fluid injections, obtaining lab samples, and to provide general patient healthcare
e. Performs and assists with x-rays as needed
f. Cleans messes and organizes when necessary, to provide a safe and healthy hospital environment
g. Conducts hourly rounds to ensure consistent treatments and optimal patient care
h. Monitors trends in patients to alert DVM of any changes
i. Correctly charts hourly rounds, according to standard operating procedures, with detailed precision in order to ensure all pets have proper healthcare documentation
j. Feeds, waters, and spot bathes animals when needed in order to ensure we do not discharge patients with blood or any other bodily fluids on them (to assure no pet is sitting in food, water, and waste)
k. Takes animals outside for potty breaks and walks to ensure their comfort and daily functions are properly allowed
l. Clean cages and messes to ensure animals are staying in proper living conditions
m. Monitor and administer boarding medications to provide proper nutrition and health
n. Uses and follows Calibration systems and procedures to ensure patient health and safety
i. Catheters/Fluids, Anatomy/systems, Labs, Injections/drugs, Bedding, Records/Notes, Analgesia, Tender Loving Care, Infection Control, blood donations/transfusions, properly place bandages, Observations/Trends, and Nutrition
4. Office Management
a. Creates and reviews DVMs SOAPs to create appropriate treatment plans for patients in Infinity.
b. Correctly transfers Health Care Plan to Invoice, sets up electronic Treatment Plan to generate appropriate changes and inputs charges into invoice as needed. At end of shift: ensures that invoice includes all charges that occurred during shift.
c. Utilizes and properly monitors health care plans in the hopes that payments will be more feasible for clients to manage. Must update owner if the healthcare plan changes due to new treatment plan
d. Fills medications to ensure prescriptions are sent to the pharmacy
e. Discharges and prepares client instructions for post visit care, check out/refund
f. Stocks various hospital rooms (treatment, special, comfort, dental, surgery, ICU) to ensure they are adequately prepped before being utilized
g. Fulfills cleaning duties at end of shift via the “Daily Duties” list for daily task completion
5. Attend all staff and training meetings
6. Completes other duties as needed
Knowledge, Skills, and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required of the job.
Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Monitoring – Monitoring/Assessing performance of yourself or other individuals to make improvements or take corrective action.
Service Orientation – Actively looking for ways to help people and animals
Oral Expression – The ability to communicate information and ideas in speaking so others will understand.
Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Diagnostic and Treatment- Knowledge of taking blood pressure, using Tonopen and Laser Therapy. Placing a catheter in a male dog, maintaining catheters and perform tasks with use of Doppler.
A. Knowledge of animal anatomy and diseases, tissues, cells, functions, interdependencies, and interactions with each other and the environment
B. Wash hands between patients, and have an understanding of how isolation works
Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Judgment and Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Qualifications: In order to be eligible for the In-Patient technician position at Hawthorne Animal Hospital, applicants must adhere to the following:
1. Must work effectively in a fast-paced and high stress environment
2. Must have a high school degree
3. Veterinary technician certification is preferred along with an Associate’s or comparable degree related to veterinary technician education
4. At least 6 months of experience is preferred (job shadowing and internships are acceptable)
5. Pass a drug screen test
6. Pass a criminal background check
7. Be able to lift at least forty pounds of weight
8. Able and available to work 12-13 hour nursing shifts
Reports to: Veterinarians
Works most closely with: Nurses and veterinarians
Equipment commonly utilized: Sterilizers, x-ray, anesthesia machine, dental machine, Doppler (blood pressure), oxygen cage/tank, fluid pumps, lab machines, centrifuges, lasers (therapy), CO2, underwater treadmill, computers, client tracking database, some surgical equipment, and general animal care equipment
Working condition considerations: On feet walking and standing 75-80% of working time, noisy working conditions, requires bending, stooping, and lifting, and generally very fast-paced. Electronic medical records and treatment plans on computers: 20-25% of working time.
Common hazards: Animal-related hazards such as bites, scratches, zoonotic illness transmission, working with sharp objects, chemical exposure, and back injuries due to lifting and stooping